Most fleets underestimate dispatch overhead by 30–60%. Plug in your numbers — see your real cost instantly.
Dispatch is the single highest-leverage function in your operation. It's also the most underbuilt.
Drivers miss check calls. ETAs drift silently. Updates live in texts — not in your system. You find out about a late delivery when the broker calls angry.
Every load turns into back-and-forth. Manual calls, status emails, position pings — all reactive. Your reputation takes the hit even when the carrier is at fault.
What works for 5 trucks implodes at 20. You can't hire your way out of it. More loads means more chaos — not more margin.
7 real-time signals scored continuously. Our AI flags delay risk 4+ hours before it materializes — your team intervenes before the broker knows there was a problem.
Automatic 90-second GPS pings. Every major milestone is human-confirmed and timestamped — creating an audit trail that eliminates broker disputes and protects your DAT rating.
PODs, Rate Confirmations, and BOLs processed by vision AI. Fields extracted, validated, and synced to your TMS within seconds of delivery. Zero manual entry.
8 event types trigger automatic notifications — pickup, en route, milestone updates, delivery. Brokers get proactive data before they ask. Fewer calls. Better relationships.
4-metric composite scores, tiered from Elite to Monitor. Lane-level performance data helps you assign the right driver to the right run — every time.
Separate portals for agents, managers, brokers, and drivers. Each role sees exactly what they need — nothing more. Full audit logs. Platform superadmin oversight.
We map your existing loads, drivers, and broker relationships into PAL. Your team is live before the week is out — no IT project, no migration pain.
Your Colombian agents handle load management, exception response, and broker communication — all inside PAL. Every action logged, every call recorded.
Exception prediction, document processing, rate intelligence, and auto-notifications run continuously in the background. Your team responds faster. Your brokers trust you more.
Before PAL, we were losing broker relationships because we couldn't communicate fast enough. Now our agents send updates before brokers even call. It changed how we get rated on the load boards.
Book a 30-minute audit call. We'll map your current operation, identify your biggest dispatch gaps, and show you exactly what PAL would look like for your fleet.
No commitment required. Response within 2 business hours.