Client Portal

Transparent pricing.
No surprises.

Pay only for dispatch calls made on your behalf, or upgrade to a flat-rate plan and eliminate variable costs entirely. Every call is logged, timestamped, and itemized.

Choose your plan

Click any card to get started — takes 30 seconds.

Solo
$99 /month
1–3 trucks
  • Shared dispatcher pool
  • Standard check-in cadence
  • Business hours coverage
  • Load tracking portal
  • AI fleet briefings
  • Billing transparency dashboard
  • Magic link driver access
Starter
$299 /month
4–10 trucks
  • Everything in Solo
  • Volume discounts up to 15%
  • Exception handling support
  • Priority routing flags
  • Monthly performance reports
  • Dedicated onboarding call
  • Email support
Most popular
Growth
$599 /month
11–25 trucks
  • Dedicated dispatcher
  • 2-hour check-in SLA
  • Exception SLA — 30 min response
  • After-hours coverage included
  • Weekend flat rate — no multipliers
  • Monthly performance reports
  • All Starter features
Pro
$999 /month
26–75 trucks
  • 1-hour check-in SLA
  • Custom exception SLA
  • Flat rate — all call types included
  • API access
  • White-label portal option
  • Quarterly business reviews
  • Dedicated account manager
Enterprise
$1999 /month
76+ trucks
  • Negotiated SLA agreement
  • Dedicated dispatch team
  • Custom contract terms
  • Full API suite
  • White-label option
  • Quarterly executive reviews
  • 24/7 escalation line

Usage-based pricing

On Solo and Starter plans, you pay per dispatch call. Every call is logged and itemized. Use raw dollar rates or buy credit bundles for automatic bulk discounts.

Base rates by call type
ServiceDurationRate
Check-In < 3 min $1.50
Check-In 3–8 min $2.50
Broker Update < 5 min $3.00
Broker Update 5–15 min $4.50
Exception Handling < 10 min $5.00
Exception Handling 10–20 min $7.50
Exception Handling > 20 min $10.00
Delivery Confirm < 5 min $2.00
Rate multipliers

Applied on top of base rates. Multipliers stack.

After-hours (6pm–6am) 1.5×
Weekend (Sat–Sun) 1.25×
Emergency / escalation 2.0×
Example

Exception call, 15 min, 11pm Saturday:
$7.50 × 1.5 × 1.25 = $14.06

Volume discounts — Solo & Starter plans
1–9 calls Standard rate No discount
10–24 calls 5% off Automatic
25–49 calls 10% off Automatic
50+ calls 15% off Or upgrade to Growth flat rate

Common questions

When does a multiplier apply?

Multipliers apply automatically based on when the call is logged — not when the load was booked. After-hours is 6pm–6am local time. Weekends are Saturday and Sunday. Emergency calls must be flagged by the dispatcher at time of logging.

What's the difference between credits and per-call pricing?

They are the same thing — credits are just a friendlier unit. 1 credit = $0.50. Buying credit bundles upfront locks in a discount (up to 30%) vs paying call-by-call at standard rates.

What's included in Growth that isn't in Starter?

Growth gives you a dedicated dispatcher who knows your lanes, a 2-hour check-in SLA, and exception handling bundled into the flat rate. Weekend calls are included — no multipliers. Starter is usage-based; Growth is fully predictable.

Can I see my billing in real time?

Yes. Your client portal shows every call logged against your loads, itemized with call type, duration, any multipliers applied, and the exact amount. You can also see a projected monthly total based on your current pace.

Is the subscription fee in addition to per-call charges?

On Solo and Starter, the monthly fee covers platform access. Per-call charges are additional. Growth, Pro, and Enterprise are all-inclusive flat rates — no per-call charges on top.

Can I switch plans mid-month?

Yes. Upgrades take effect immediately and we prorate the difference. Downgrades take effect at your next billing cycle.

Ready to simplify your freight operations?

Talk to our team. We'll look at your current load volume and tell you exactly which plan makes sense.