Transparent pricing.
No surprises.
Pay only for dispatch calls made on your behalf, or upgrade to a flat-rate plan and eliminate variable costs entirely. Every call is logged, timestamped, and itemized.
Not sure? Watch a 3-minute demo →Click any card to get started — takes 30 seconds.
- Shared dispatcher pool
- Standard check-in cadence
- Business hours coverage
- Load tracking portal
- AI fleet briefings
- Billing transparency dashboard
- Magic link driver access
- Everything in Solo
- Volume discounts up to 15%
- Exception handling support
- Priority routing flags
- Monthly performance reports
- Dedicated onboarding call
- Email support
- Dedicated dispatcher
- 2-hour check-in SLA
- Exception SLA — 30 min response
- After-hours coverage included
- Weekend flat rate — no multipliers
- Monthly performance reports
- All Starter features
- 1-hour check-in SLA
- Custom exception SLA
- Flat rate — all call types included
- API access
- White-label portal option
- Quarterly business reviews
- Dedicated account manager
- Negotiated SLA agreement
- Dedicated dispatch team
- Custom contract terms
- Full API suite
- White-label option
- Quarterly executive reviews
- 24/7 escalation line
No contracts. Cancel anytime. Setup takes 10 minutes.
Usage-based pricing
On Solo and Starter plans, you pay per dispatch call using PAL Credits. Every call is logged and itemized, and bundles unlock automatic bulk discounts.
Credits never expire. Unused credits roll over month-to-month.
Common questions
Multipliers apply automatically based on when the call is logged — not when the load was booked. After-hours is 6pm–6am local time. Weekends are Saturday and Sunday. Emergency calls must be flagged by the dispatcher at time of logging.
They are the same thing — credits are just a friendlier unit. 1 credit = $0.50. Buying credit bundles upfront locks in a discount (up to 30%) vs paying call-by-call at standard rates.
Growth gives you a dedicated dispatcher who knows your lanes, a 2-hour check-in SLA, and exception handling bundled into the flat rate. Weekend calls are included — no multipliers. Starter is usage-based; Growth is fully predictable.
Yes. Your client portal shows every call logged against your loads, itemized with call type, duration, any multipliers applied, and the exact amount. You can also see a projected monthly total based on your current pace.
On Solo and Starter, the monthly fee covers platform access. Per-call charges are additional. Growth, Pro, and Enterprise are all-inclusive flat rates — no per-call charges on top.
Yes. Upgrades take effect immediately and we prorate the difference. Downgrades take effect at your next billing cycle.
PAL keeps my broker off my back. I don't chase check calls anymore — they see the GPS and move on.
Ready to simplify your freight operations?
Talk to our team. We'll look at your current load volume and tell you exactly which plan makes sense.